1. Purpose
These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between Milkymum and any person placing an order via the www.milkymum.fr website. They define the rights and obligations of the parties in the context of the online sale of products offered by Milkymum.
2. Acceptation des Conditions
Any order placed on the www.milkymum.fr website implies unreserved acceptance of these terms and conditions. The customer acknowledges having read and accepted these conditions before placing an order.
3. Products
Milkymum offers books (ebook and paper format) and equipment kits for beginners. The essential characteristics of the products are presented on the www.milkymum.fr website. Milkymum reserves the right to modify the selection of products available on the site.
4. Prices and payment
Product prices are quoted in euros, inclusive of all taxes. Payment can be made by credit card, PayPal or bank transfer. The price invoiced to the customer is the price indicated on the order confirmation.
5. Control
Orders are placed exclusively online via our website www.milkymum.fr. Validation of the order implies acceptance of these terms and conditions. A confirmation email is sent to the customer to validate the order.
6. Delivery
**Delivery zones:** France and international
**Delivery methods:** Laposte and Mondial Relay
**Delivery times:** Delivery within 3 working days. Delivery depends on the chosen carrier. Delivery costs are indicated when you place your order.
7. Right of Withdrawal and Returns
The customer has a period of 14 days from the date of receipt of the order to exercise his right of withdrawal. Return shipping costs are at the buyer’s expense. Products must be returned unused and in perfect condition to be reimbursed.
8. Warranty and liability
Products are covered by the legal guarantee of conformity. In the event of non-conformity of a product sold, it may be returned to the company, which will take it back, exchange it or reimburse it.
9. Data protection
Milkymum is committed to protecting the privacy of its customers. The information collected is used solely to process orders and is not passed on to third parties.
10. Intellectual Property
All elements of the www.milkymum.fr website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of Milkymum.
11. Applicable Law and Disputes
These terms and conditions are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.
12. Contact
If you have any questions or complaints, please contact us at the following e-mail address: contact@milkymum.fr
13. Legal information
For company information, please consult the legal notice on our website www.milkymum.fr.
